1. What data does CureCode collect?
We collect personal data (e.g., name, email) and medical data (e.g., diagnoses, treatment histories) as part of our services. Additionally, we gather technical data such as IP address, browser type, and access times to enhance our website and services.
2. Where is my data stored?
Your data is stored on secure, certified servers in Switzerland or, upon request, in the EU. No data is transferred to other countries, such as the United States.
3. How long is my data retained?
Data is only retained for as long as it is necessary to provide our services:
- Inquiries: Personal data from inquiries is deleted after two years.
- Applicant data: Deleted after six months if no contract is established.
- Customer data: Retained for the duration of the contract and up to five years thereafter, unless legal obligations require otherwise.
4. Is my data shared with third parties?
No, medical data is never shared with third parties. For specific services (e.g., cloud infrastructure or AI-powered processes), we work with trusted partners such as Azure and OpenAI, who are contractually obligated to adhere to data protection regulations.
5. How does CureCode protect my data?
We implement state-of-the-art security measures, including:
- SSL encryption for data transmission.
- Two-factor authentication for access protection.
- Storage on secure servers in Switzerland or the EU.
- Regular backups and security audits.
6. How can I withdraw my consent for data processing?You can withdraw your consent at any time by contacting us via email at
info@curecode.ch or adjusting your cookie settings on our website.
7. What happens to my data in the event of a hacker attack?
In the unlikely event of a hacker attack:
- We will inform you and the relevant authorities as required by law.
- We will take measures to mitigate damage, such as securing and restoring affected data immediately.
8. What happens to my data if I stop using the services?
If you cancel or stop using our services:
- Personal and medical data will be deleted once legal and contractual retention periods have expired.
- Upon request, we can anonymize your data if direct deletion is not possible.
9. Are cookies used?
Yes, we use cookies to improve the user experience:
- You can opt out of cookie use or adjust your preferences in the cookie settings on our website.
- Details about cookies (name, purpose, storage duration) can be found in our Cookie Policy.
10. How can I contact CureCode?You can reach us via email at
info@curecode.ch or by phone at
+41 79 774 44 33.
